Data Deletion Instructions
This page explains how to have your data deleted from AccuFlow, operated by Adaccurate Digital Service. It covers both people who use AccuFlow and people whose details a business has stored inside it.
1. If you use AccuFlow (account holder)
Ask us to close your workspace and we delete the account, its contacts, leads, messages, orders, invoices and uploaded files. Export your data first if you want to keep it — Settings → Backups produces a full copy, and once deletion runs it cannot be undone.
Records we are legally required to keep — chiefly invoices and payment records under Indian tax law — are retained for the statutory period and then deleted. Nothing else is kept.
2. If a business contacted you through AccuFlow
If you received a WhatsApp message from a business using AccuFlow, that business — not us — decides what it stores about you. We host it on their behalf.
- Reply STOP to any marketing message to stop further messages immediately.
- Ask the business directly to delete your details; they can remove you from their workspace.
- If they don't respond, email us at support@adaccurate.in with the business name and your number, and we will contact them and act on it.
3. Facebook and WhatsApp connections
When a business connects its WhatsApp Business Account to AccuFlow, we store the access token and account identifiers Meta gives us, so we can send and receive messages on that business's instruction. Disconnecting the number in Admin → WhatsApp deletes those credentials at once. Removing AccuFlow from your Facebook account settings has the same effect, and we delete the stored credentials on the notice Meta sends us.
We do not sell personal data, and we do not use one business's data to serve another.
4. What deletion means
Deleted records are removed from the live database. Encrypted backups roll off within 90 days, after which no copy remains.
5. Contact
support@adaccurate.in · +91 98111 67841
Adaccurate Digital Service, Daftar Co Works, Building No.1, Delhi – 110009, India