Refund & Cancellation Policy

Last updated: 9 October 2026

AccuFlow is sold as a recurring subscription. These terms apply to every plan.

Free trial

New subscribers get a 14-day free trial. No payment is taken during the trial. If you do not subscribe before it ends, the account simply becomes inactive and you are charged nothing.

Cancelling a subscription

You can cancel at any time from Settings → Billing in your account, or by emailing info@adaccurate.in. There is no notice period and no cancellation fee.

On cancelling, your subscription stays active until the end of the period you have already paid for. It does not renew after that, and you keep full access until then.

Refunds

Within 7 days of your first paid subscription, you may request a full refund if the service has not substantially met what the plan describes. Write to info@adaccurate.in telling us what went wrong. We respond within 2 working days.

After the first 7 days, subscription fees for the current period are not refundable, because access has already been provided for that period. Cancelling stops all future billing.

We refund in full, at any time, where

• you were charged twice for the same period;
• you were charged after cancelling;
• a billing error on our side resulted in the wrong amount being taken;
• a fault on our side prevented you from using the service for more than 72 continuous hours in a billing period — for the affected period.

Annual plans

Annual subscriptions cancelled mid-term are refunded pro-rata for complete unused months, less any discount already given for paying annually.

Setup fee

The optional one-time setup fee of ₹5,000, which covers connecting your WhatsApp Business API and importing your data, is refundable in full. Write to info@adaccurate.in to ask for it back. Refunds are paid as described below.

Usage charges

WhatsApp conversation charges and other usage-based amounts are passed through from the provider as incurred, and are not refundable once the messages have been sent.

How refunds are paid

Approved refunds are sent back to the original payment method. We process them within 5–7 working days of approval. Your bank or card issuer may take a further 5–10 working days to show the credit.

How to request a refund

Email info@adaccurate.in with your order or account reference and what went wrong, or call +91 93111 67841. We acknowledge every request within 2 working days.